The Blissful Palette Catering Catering-SCHOOL LUNCH REFUND/
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School Lunch Refund Policy
1. Overview
Our goal is to provide students with nutritious meals each school day. To ensure
transparency and efficiency in handling school lunch payments, cancellations,
and refunds, we have established the following statement and refund policy. This
policy specifically addresses how credits will be provided in the event of
inclement weather school closures.
2. Payment Terms
Pre-Payment Required: All school lunches must be prepaid via the school’s
designated payment platform. The Biller will be listed as The Blissful Palette
Catering LLC.
Billing Cycle: Lunches are billed monthly. Parents are required to pay the invoice
by the specified due date to avoid any disruption in the lunch service.
3.Discrepancy and Dispute Policy
Payment Discrepancies: If there is a discrepancy in payment or invoicing, the
parent must report the issue within 7 days of receiving the invoice. After this
period, charges will be considered final, and no adjustments will be made.
False Disputes: If an investigation reveals that a dispute was falsely submitted,
the account will be immediately canceled. The parents will no longer be eligible
to place lunch orders for their child through our school lunch program, effective
immediately.
4. Refund and Credit Policy
Credits for Inclement Weather School Closures:
In the event of school closure due to inclement weather (or other emergency
closures), credits will be automatically applied to the parent’s account for any
pre-ordered lunches scheduled on the affected days. No action is required from
parents to receive these credits.
Eligibility for Credits:
School Closure: Credits will be provided only for meals on days when the school
is fully closed due to weather or emergencies.
Non-Refundable Situations: If the school remains open, but a student is absent,
no credits or refunds will be issued (see standard cancellation policies).
Application of Credits:
Credits will be applied directly to the parent’s account and can be used toward
future lunch purchases. If your student will not be at school for lunch please let me know by 9:30 that morning